Installation & Support Center
Expert guidance for installing, maintaining, and troubleshooting your storm windows. Our comprehensive support resources ensure your success with every project.
Installation Guides
Follow our detailed installation instructions for professional results. Most storm windows can be installed in under an hour.
Vertical Storm Windows
Step-by-step guide for installing traditional double-hung style storm windows. Includes hardware installation and weatherstripping.
Horizontal Storm Windows
Installation guide for casement and awning style storm windows. Perfect for side-opening windows and French doors.
Fixed Storm Windows
Simple installation for picture windows and non-opening glass panels. Minimal tools required for quick installation.
Troubleshooting Common Issues
Solutions to the most frequently encountered problems during installation and use.
Window Won't Close Properly
Possible Causes:
- • Incorrect measurements
- • Warped or bowed jamb
- • Debris in the window track
- • Weatherstripping interference
Solutions:
- • Check measurements against the window
- • Clean all tracks and remove debris
- • Adjust weatherstripping position
- • Contact support for custom fitting
Drafts Around the Window Frame
Possible Causes:
- • Gaps in weatherstripping
- • Improper installation
- • Damaged foam tape
- • Window frame deterioration
Solutions:
- • Replace or adjust weatherstripping
- • Apply additional caulk if needed
- • Ensure proper hardware tightness
- • Check for frame damage requiring repair
Condensation Between Panes
Possible Causes:
- • High indoor humidity
- • Poor ventilation
- • Temperature differences
- • Manufacturing defect (rare)
Solutions:
- • Use exhaust fans and dehumidifiers
- • Improve home ventilation
- • Allow warm air to circulate
- • Contact warranty support if persistent
Hardware Problems
Possible Causes:
- • Loose screws or fasteners
- • Missing or damaged parts
- • Incorrect hardware for window type
- • Corrosion from weather exposure
Solutions:
- • Tighten all hardware securely
- • Replace missing parts (contact support)
- • Verify correct hardware installation
- • Clean and lubricate moving parts
Maintenance & Care
Keep your storm windows performing at their best with regular maintenance.
Seasonal Maintenance
Spring Cleaning
- • Clean window frames and screens
- • Inspect weatherstripping for damage
- • Lubricate moving parts
- • Check hardware tightness
Fall Preparation
- • Clean and reinstall if removed
- • Replace damaged weatherstripping
- • Test operation before winter
- • Apply protective coating if needed
Ongoing Care Tips
Cleaning Instructions
- • Use mild soap and water only
- • Avoid abrasive cleaners
- • Dry completely after cleaning
- • Clean screens separately if needed
Long-term Care
- • Inspect annually for damage
- • Tighten hardware as needed
- • Replace weatherstripping every 3-5 years
- • Store properly if removing seasonally
Video Tutorials
Watch our step-by-step video guides for visual installation assistance.
Basic Installation
15-minute overview
Hardware Installation
8-minute tutorial
Troubleshooting Tips
12-minute guide
Need Additional Help?
Our expert support team is here to help with any questions or challenges you encounter. Don't hesitate to reach out for personalized assistance.