Terms & Conditions

Welcome to Storm Windows USA. These Terms and Conditions ("Terms") govern your access to and use of our website and the purchase of products from Storm Windows USA. By accessing our website or making a purchase, you agree to be bound by these Terms.

Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates any applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the website
• Interfere with or disrupt the website or servers
• Transmit any viruses, malware, or harmful code
• Use automated systems to access the website without permission
• Copy, modify, or distribute website content without authorization

Products and Pricing

Product Information

We strive to provide accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions, images, or other content on the website are accurate, complete, reliable, current, or error-free. Product colors and images may vary due to display settings and manufacturing variations.

Pricing

All prices are listed in U.S. dollars and are subject to change without notice. We reserve the right to correct any pricing errors, even after an order has been placed. If a pricing error is discovered, we will notify you and provide the option to proceed at the correct price or cancel your order.

Orders and Payment

Order Acceptance

Your order is an offer to purchase products from us. We reserve the right to accept or reject any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

Payment

Payment must be made at the time of order placement. We accept major credit cards and other payment methods as indicated on our website. All payments are processed securely through our payment processors.

Custom Orders

Custom storm windows are manufactured to your specifications. Once production begins, custom orders cannot be cancelled or modified. Please ensure all measurements and specifications are accurate before placing your order.

Shipping and Delivery

We ship nationwide. Shipping costs and estimated delivery times are provided at checkout. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for inspecting products upon delivery and reporting any damage or defects within the specified timeframe.

Returns and Refunds

Standard Products

Standard products may be returned within 30 days of delivery, subject to our return policy. Products must be unused, in original packaging, and in resalable condition. Custom products and products manufactured to your specifications are not eligible for return unless defective.

Defective Products

If you receive a defective product, please contact us immediately. We will work with you to resolve the issue, which may include replacement, repair, or refund at our discretion.

Warranty

Our products are covered by our warranty policy, which is detailed in our Warranty page. The warranty is subject to the terms and conditions outlined therein.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Storm Windows USA or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written permission.

Limitation of Liability

To the maximum extent permitted by law, Storm Windows USA shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the website or products.

Our total liability for any claims arising from your use of the website or products shall not exceed the amount you paid to us for the products in question.

Indemnification

You agree to indemnify, defend, and hold harmless Storm Windows USA and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the website, violation of these Terms, or infringement of any rights of another party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the website shall be resolved in the appropriate courts.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the website after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Contact Information

If you have questions about these Terms, please contact us: