Privacy Policy
Last Updated: January 18, 2026
At Storm Windows USA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our website.
Personal Information
When you make a purchase, create an account, request a quote, or contact us, we may collect:
- Name and contact information (email address, phone number, mailing address)
- Billing and shipping addresses
- Payment information (processed securely through our payment processors)
- Window measurements and specifications
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information and operating system
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your orders
- Communicating with you about your orders, products, and services
- Providing customer support and responding to inquiries
- Sending you marketing communications (with your consent)
- Improving our website, products, and services
- Preventing fraud and ensuring security
- Complying with legal obligations
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and website hosting.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
- With Your Consent: We may share information with your explicit consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect website functionality.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Object to processing of your personal information
- Opt-out of marketing communications
- Data portability
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: